If you’re living in Hyderabad and want to apply for a HESCO new connection, the process is easier than ever. You can fill out an online application form and submit it directly to HESCO. This means you don’t have to visit the HESCO office or stand in long queues. The online system makes it convenient to apply from home, and you can even track your application status online.
Understanding HESCO New Connection
HESCO (Hyderabad Electric Supply Company) provides electricity to various regions, and applying for a new connection is an essential service for residents and businesses. The online new connection service simplifies the application process, allowing you to focus on your other responsibilities while HESCO handles the rest.
Benefits of the Online Application Process
Convenience: Apply from the comfort of your home without the need to visit the office.
Time-Saving: Eliminate the hassle of long queues and waiting times.
Tracking: Easily monitor the status of your application online.
HESCO New Connection Application Steps
To apply for a new electricity meter connection online, you need to visit the HESCO online application portal. The process consists of several steps, each designed to gather the necessary information for your application.
Step-by-Step Application Process
1. Visit the HESCO ENC Portal: Start by opening the Electricity New Connection (ENC) online application portal on your computer or mobile device.
2. Click on the “Apply” Button: Once you’re on the homepage, find and click the "Apply" button to begin the process.
3. Enter Neighbor’s Reference Number: In the required field, input the reference number of a neighbouring connection. This will automatically populate other fields, such as the neighbour's name, address, distribution company name, and sub-division details.
4. Select Load Details: Choose the appropriate load for your connection. For domestic connections, you typically select 5 KW. If you require more power for industrial or commercial use, select the higher options.
5. Specify Connection Type: Indicate whether you need a residential, commercial, agricultural, or industrial connection by selecting the corresponding type.
6. Identify Your Status: If you live in a rental property, select "Tenant." If you own the house, choose "Landlord."
7. Fill in Personal Information: Write your full name and the name of your father or husband as required.
8. Provide Citizenship Details: Confirm your citizenship status. If you are Pakistani, select the first option and enter your CNIC (Computerized National Identity Card) number and address.
9. Input Contact Numbers: Provide your personal mobile number and an alternative contact number, such as that of your father or husband.
10. Complete Premises Details: Indicate whether you have an existing electricity meter. If not, enter "0."
11. Specify Load Requirement: Enter the load requirement for your new connection and specify the address where the new meter should be installed.
12. List Electrical Appliances: Mention the number of appliances you plan to use in your house. For example, if you have one air conditioner, specify that and indicate the quantity and load for each appliance. Use the “Add Row” option to include additional appliances.
13. Upload Required Documents: Scan and upload copies of the required documents, such as the neighbour's electricity bill, proof of property ownership, your CNIC, a witness's CNIC, and the wiring contractor’s test report.
14. Review Your Application: Carefully check all the information you've provided, as any inaccuracies can delay your application. Read through the terms and conditions for the new connection request form.
15. Submit the Application: Enable the captcha verification and enter the required numbers. Finally, click the “Submit” button to send your application.
How to Check HESCO New Meter Connection Status
After submitting your application, you will receive a tracking number. This tracking number is crucial for checking the status of your HESCO new connection application.
Steps to Track Your Application
1. Visit the ENC Portal: Navigate back to the HESCO ENC portal.
2. Click on the “Track” Button: Locate and press the “Track” button on the left side of the webpage.
3. Select Application Type: Choose the first option to track your new connection application. If you need to check the status of a name, tariff, or load change, select the other option.
4. Enter Details: For new connection tracking, select HESCO from the dropdown menu and enter the tracking ID you received when you submitted your application.
5. Review Application Status: The portal will display the status of your application, allowing you to see if it’s under review or if further action is required.
HESCO Demand Notice Information
Once your application is submitted, the HESCO ENC team will review your application and perform necessary inspections. This includes checking the service line length and determining the required materials for the installation of your new meter connection.
After this assessment, a demand notice will be issued, which indicates the next steps you need to take.
How to Access Your Demand Notice
You can find the demand notice on your application tracking page. It will indicate whether you need to review completed tasks or pay the demand notice fee.
Steps to Apply for HESCO Demand Notice Online
1. Go to the ENC Portal: Return to the HESCO ENC portal.
2. Select the “Print” Button: Click the “Print” button on the left side of the page.
4. Choose Application Type: When prompted, select the application type for the new connection.
5. Enter Tracking Number: Input your new connection application tracking number and click “Submit.”
6. Download the Demand Notice: A demand notice form will appear, allowing you to download or print it. Review the form carefully before proceeding.
Submitting the Demand Notice Fee
To expedite the application process, it is advisable to pay the demand notice fee as soon as possible. This fee is typically paid at designated banks.
Demand Notice Tracking Option
You can easily track your demand notice by following these steps:
Access the Tracking Feature: Go to the left sidebar where you will find two options: “New Connection” and “Change of Name/Tariff/Load.”
Select "New Connection": Click on this option, and a new window will open labelled “Application Tracking.”
Enter Your Information: Choose your electric company (e.g., HESCO), input your tracking ID, and click the submit button.
View Your Application Status: A pop-up will display the current status of your application. Generally, the application process takes about 60 days and includes the following stages:
- Arrear Verification
- Site Verification
- Prepare Supply Connection Estimate (SCE)
- Application Approval
- Demand Notice Preparation
- Demand Notice Verification
- Supply Connection Order (SCO) Preparation and Issuance
- Store Requisition Preparation
- Store Requisition Approval
- Material Issuance
- Connection Information Update
- Meter Installation
- Information Sent to the Regional Office (RO)
- In Progress
- SCO Approval
- Ready for Billing
How to Submit the Demand Notice Online
After paying the demand notice fee, you can submit your application for the demand notice online. Follow these steps to ensure a smooth process:
Visit the ENC Portal: Return to the HESCO ENC portal.
Select the “Upload” Option: Click on the upload option available on the page.
Choose Application Type: Set the application type to “New Connection.”
Enter Tracking Number: Input your tracking number and click “Submit.”
Upload Demand Notice: A window will prompt you to upload the scanned copy of the paid demand notice. After uploading, click the save button to submit it to HESCO management.
Important Note
Ensure that you complete these steps promptly. If you pay the demand notice fee and upload the necessary documentation promptly, your new connection is typically installed within 15 days, according to HESCO’s official timeline.
HESCO New Connection Demand Notice Fee
The fees for the demand notice are calculated based on fixed and variable charges. Variable charges depend on factors like the length of the service line, the type of connection (single-phase or three-phase), and whether the location is urban or rural.
Breakdown of Charges
FAQs
1. How can I apply for a new HESCO connection online?
You can apply for a new HESCO connection by visiting the HESCO ENC portal, clicking on the "Apply" button, and filling out the required information, including your neighbor’s reference number and load details.
2. What documents do I need to submit with my application?
You need to upload copies of your CNIC, proof of property ownership, your neighbor’s electricity bill, a witness's CNIC, and a wiring contractor’s test report.
3. How can I track the status of my new connection application?
To track your application status, go to the HESCO ENC portal, click on the “Track” button, select the application type, enter your tracking ID, and review the application status displayed.
4. What is a demand notice, and how do I access it?
A demand notice outlines the next steps after your application is reviewed. You can access it on your application tracking page after submitting your application.
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